Use a showing feedback tool to save time
October 15, 2008
I am always getting requests to evaluate different software programs that tout the “latest and greatest” guarranteed to help agents sell more houses for the low, low price of $— ……
More often than not, my evaluation comes back with a firm “It’s not worth your money, stick with what you have”. There is one program I was told about by a realtor friend that I think is worth telling you all about. It will help you organize your showing feedback requests, save you time, and best of all… It’s Free!
The website is www.showingfeedback.com. You set up your listing (with a picture to help agents remember what home you want feedback on) and when you have a showing you simply enter the showing information (agent’s name, company, e-mail address) and send the request. This will send an e-mail request to the agent with a brief quesionnaire about their clients response to the home. You can even customize what questions are asked. Their response is automatically uploaded into the program and you can even give your clients access to the feedback. Do you have difficulty getting ahold of agents, or do they not always respond to your e-mail request for feedback? This program will automatically re-send the request up to 3 times so you don’t have to remember to re-send the e-mail.
All-in-all a big timesaver. Everything is kept in one place, you don’t have to continuously give your clients feedback (they can see what others are saying for themselves), and you don’t have to keep sending multiple requests to agents to try to get them to respond.
Try it sometime, if you need help getting it set up just let me know! I’d be glad to help.
Entry Filed under: Real Estate Agents, Time Management, productivity, technology for real estate. Tags: Real Estate Agents, technology for real estate.
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1.
Cindy Kidd | October 25, 2008 at 3:59 am
I have found this to be of little assistance in feedback for the client which is what I am aiming for. I get lame excuses from other agents showing my listing (if ANY at all). I have even followed up with a phone call after the 3rd request for feedback and asked for some to be told “they would contact me if they needed me.” For goodness sakes, are we not ALL in this go get our clients a valuable feedback to help get the listing sold???
I appreciate it much if I am on the buyer side because it helps me remember the actual showing appt and helps me give a feedback on whether we are interested or not. Often, if not, I can explicit on why the client is not interested in the home. I wish more agents were responsive to the feedback request.
2.
Tracey | October 25, 2008 at 1:59 pm
I agree, it is sometimes like pulling teeth to get feedback from agents. Not sure why that is either. Whether you use a tool like showingfeedback.com, send e-mails yourself, or make multiple phone calls my experience is that you get about the same percentage response. That’s why I liked this tool because at least it is automated. I think the important thing is to set your client’s expectations at the beginning and let them know you may not get feedback for every showing, but at least they’ll know you tried!